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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Small business insurance premiums in Australia have surged by up to 60% since 2019, rendering coverage increasingly unaffordable for many enterprises. The Insurance Council of Australia attributes this escalation to outdated liability laws, escalating legal costs, and governmental red tape. - read more
In the fourth quarter of 2025, Australian commercial insurance rates experienced a notable decline, with prices dropping by 12%. This marks the most significant decrease among the eight regions monitored by Marsh's Global Insurance Market Index. The primary driver behind this trend is heightened competition within the market, as international insurers have expanded their presence, providing additional capacity that has contributed to the rate reductions. - read more
Insurance affordability has emerged as one of the most pressing challenges facing small businesses across Queensland and increasingly across Australia. A recent submission by Business Chamber Queensland to the Parliamentary Joint Committee on Corporations and Financial Services outlines why insurance products are not keeping pace with the realities small businesses face, and what can change. - read more
In a significant development for Australia's agricultural sector, Harland Green, a newly established Lloyd's coverholder, has introduced an all-risk farm insurance package tailored for large commercial farming operations. This initiative seeks to address the complex and often underserved insurance needs of substantial agribusinesses. - read more
WFI Insurance has reported a notable decrease in farm liability claims across various categories, signaling a positive shift in safety practices within the Australian agricultural sector. This trend underscores the industry's commitment to enhancing on-farm safety and reducing incidents. - read more
Cyber insurance is a type of insurance designed to protect businesses from internet-based risks and, more generally, from risks relating to information technology infrastructure and activities. It covers losses related to data breaches, cyber extortion, and other kinds of cyber attacks. - read more
Cybersecurity refers to the practice of protecting systems, networks, and programs from digital attacks. These cyber attacks are usually aimed at accessing, changing, or destroying sensitive information, extorting money from users, or interrupting normal business processes. - read more
Cybersecurity refers to the measures and practices put in place to protect digital information and systems from attacks, unauthorized access, damage, and disruption. - read more
Cyber threats refer to malicious acts that seek to damage data, steal information, or disrupt digital operations. These threats can come in various forms, such as malware, phishing attacks, ransomware, and more. - read more
In an age where digital presence intertwines with daily operations, the threat landscape in Australia has magnified, exposing businesses to an evolving array of cyber threats. From sophisticated phishing attempts to ransomware attacks, the risk of digital insecurity looms large. Australia, with its growing technological adoption, finds itself facing an upsurge in cyber threat incidents year over year. - read more
Knowledgebase
Rider: An optional provision added to an insurance policy that provides additional benefits or coverage.
