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Whether you’d like to explore Cyber Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

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Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Cyber Insurance Articles

10 Common Online Liabilities and How to Mitigate Them
10 Common Online Liabilities and How to Mitigate Them
In this digital age, online liabilities have become a crucial concern for individuals and businesses alike. At its core, an online liability refers to the potential risks and responsibilities associated with using the internet. These risks can range from data breaches to financial theft, and they have significant implications in our increasingly connected world. - read more
Data Breach Recovery: A Comprehensive Guide for Australian Businesses
Data Breach Recovery: A Comprehensive Guide for Australian Businesses
Data breaches have become a significant concern for businesses in today's digital landscape. Simply put, a data breach occurs when sensitive, protected, or confidential information is accessed, disclosed, or used without authorization. The implications of such breaches can be far-reaching, affecting not just financial health but also the reputation of businesses and the security of individuals involved. - read more
Cyber Insurance: Safeguarding Your Business Assets and Reputation in the Digital Age
Cyber Insurance: Safeguarding Your Business Assets and Reputation in the Digital Age
Cyber Insurance is a type of insurance policy that protects businesses against internet-based risks and threats. This policy covers damages and losses caused by cyber attacks, such as theft of customer information, network downtime, and damage to reputation. - read more
Assessing Your Data Vulnerabilities: A Checklist for Australian Businesses
Assessing Your Data Vulnerabilities: A Checklist for Australian Businesses
In today's rapidly evolving cyber landscape, Australian businesses must prioritize data security more than ever before. As companies continue to digitize operations and store sensitive data electronically, the need for robust cybersecurity measures has become paramount. This introduction lays the foundation for understanding the criticality of protecting your company's most valuable asset—its data. - read more
Protect Your Data: Cyber Security Measures Every Aussie Company Must Implement
Protect Your Data: Cyber Security Measures Every Aussie Company Must Implement
In today’s digital landscape, Australian companies face an increasing threat from cyber criminals. The paramount importance of cybersecurity has never been more evident, with the surge of incidents exposing the vulnerabilities in organizations' digital defenses. As we usher into an era where data breaches and cyber attacks are commonplace, protecting digital assets becomes a crucial part of doing business. - read more

Insurance News

CHU Strata Index Uncovers Critical Maintenance Shortfalls in Australian Strata Properties
CHU Strata Index Uncovers Critical Maintenance Shortfalls in Australian Strata Properties
27 Mar 2026: Paige Estritori
CHU, Australia's largest strata insurance underwriting agency, has unveiled the inaugural CHU Strata Index, a comprehensive study examining the attitudes, perceptions, and behaviours of strata property owners across the nation. The research sheds light on significant maintenance gaps that could pose future risks to the integrity and safety of strata communities. - read more
Navigating Premium Hikes and Cybersecurity Risks in Australia's Insurance Sector
Navigating Premium Hikes and Cybersecurity Risks in Australia's Insurance Sector
27 Mar 2026: Paige Estritori
In 2026, Australia's insurance industry is confronting significant challenges, notably the affordability of premiums and the escalating threat of cyber incidents. These issues are prompting insurers to reassess their strategies to maintain profitability and customer trust. - read more
Bridging the Gap: Enhancing AI and Cyber Risk Management in Australian Insurance
Bridging the Gap: Enhancing AI and Cyber Risk Management in Australian Insurance
27 Mar 2026: Paige Estritori
Recent research indicates that Australian insurers are trailing their global counterparts in preparedness for artificial intelligence (AI) and cyber risks. This gap poses significant challenges as the industry faces rapid technological advancements and increasing cyber threats. - read more
Streamlining Compliance: Australian Insurance Brokers Seek Regulatory Relief
Streamlining Compliance: Australian Insurance Brokers Seek Regulatory Relief
27 Mar 2026: Paige Estritori
Australia's insurance broking sector is advocating for regulatory simplification to alleviate the growing compliance burdens that impact operational efficiency and client service. The National Insurance Brokers Association (NIBA) has welcomed the Australian Securities and Investments Commission's (ASIC) 'Regulatory Simplification' report, which acknowledges the challenges posed by the current regulatory framework. - read more
Australian Insurers Tackle Premium Affordability Challenges
Australian Insurers Tackle Premium Affordability Challenges
27 Mar 2026: Paige Estritori
In 2026, Australian insurers are prioritising premium affordability and insurability as key concerns, driven by escalating claims costs, climate-related losses, and technological advancements in fraud. According to Gallagher Bassett's 2026 global claims study, 22% of Australian insurance leaders identified premium affordability as their top challenge. This reflects the combined impact of claims inflation, macroeconomic conditions, regulatory costs, and increased catastrophe exposures on pricing and underwriting. - read more

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Knowledgebase
Reinsurance:
Insurance that an insurance company purchases from another insurance company to mitigate risk.