Cyber Insurance Online :: News
SHARE

Share this news item!

Car Collector Fails in Bid for $122k Insurance Windfall

Car Collector Fails in Bid for $122k Insurance Windfall

Car Collector Fails in Bid for $122k Insurance Windfall?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

A car enthusiast's efforts to boost his insurance payout from $78,000 to $200,000 after his rare vehicle was destroyed by fire have been thwarted.

The dispute began when the owner's 2005 HSV Coupe GTO Z Series succumbed to flames in March of the previous year. RACQ Insurance accepted the total loss and initially valued the vehicle at $68,000.

However, the unsatisfied owner declined this offer, leading to an independent valuation which described the car as being in “good condition for its age and mileage” despite its 315,000km on the odometer.

Although comparable lower-mileage vehicles were advertised above $81,000, the heavy usage severely reduced its collectible appeal, the independent valuer noted. Conclusively, the evaluator deemed the insurer's offer reasonable.

The car owner contested this, alleging RACQ Insurance's assessment was flawed, particularly regarding the engine type and the car's rarity as one of only 60 manual transmission models, asserting its condition was excellent.

In response, RACQ revised their offer to $78,000 factoring in the vehicle's unique modifications and reconditioned engine, but the claimant stood firm in his refusal.

The Australian Financial Complaints Authority (AFCA), upon review, sided with the insurer. AFCA deemed RACQ Insurance's valuation and the independent assessment to be “logical, well-considered and helpful.”

According to Glass's Guide referenced by the AFCA, the vehicle's maximum estimated market value could not exceed $58,100, considering its age and mileage. Although rare, evidence was insufficient to justify a $200,000 evaluation.

The AFCA stated, “The complainant has not provided persuasive evidence to demonstrate the vehicle's worth is beyond what the insurer offered. Under such conditions, adjusting the settlement upward would not be justifiable.”

Reference: Original findings from the Australian Financial Complaints Authority's ruling were sourced from RACQ Insurance's appeal letter. Read more about the decision here.

Published:Wednesday, 24th Jul 2024
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Insurance News

Australian Insurers Report Profit Decline Despite Premium Increases
Australian Insurers Report Profit Decline Despite Premium Increases
28 Apr 2026: Paige Estritori
Recent analyses reveal a paradox within Australia's insurance sector: despite escalating premiums, insurers are experiencing a downturn in profits. This trend is largely attributed to the financial repercussions of extreme weather events and the subsequent surge in claims costs. - read more
Surge in Insurance Complaints in Australia Due to Claim Processing Delays
Surge in Insurance Complaints in Australia Due to Claim Processing Delays
28 Apr 2026: Paige Estritori
The Australian insurance industry is currently grappling with an unprecedented surge in consumer complaints, primarily stemming from delays in processing everyday claims. Data from the Australian Financial Complaints Authority (AFCA) indicates that insurance companies are generating a record 100 complaints daily, as they struggle to manage routine claims efficiently. - read more
Dominance of Four Insurers in Australia Sparks Competition Concerns
Dominance of Four Insurers in Australia Sparks Competition Concerns
28 Apr 2026: Paige Estritori
The Australian insurance landscape is characterized by a high degree of market concentration, with four major companies-Insurance Australia Group (IAG), Suncorp, QBE, and Allianz-controlling nearly 74% of the general insurance market. This dominance has raised questions about the level of competition within the industry and its implications for consumers. - read more
Australia Prohibits Use of Genetic Test Results in Life Insurance Underwriting
Australia Prohibits Use of Genetic Test Results in Life Insurance Underwriting
28 Apr 2026: Paige Estritori
In a landmark move, the Australian Parliament has passed the Treasury Laws Amendment (Genetic Testing Protections in Life Insurance and Other Measures) Act 2025, effectively banning life insurers from using individuals' genetic test results in underwriting decisions. This legislation, which comes into effect on 8 October 2026, aims to eliminate potential discrimination based on genetic information and encourage Australians to undergo genetic testing without fear of insurance repercussions. - read more
Call for Fairer Mental Health Assessment in Life Insurance Underwriting
Call for Fairer Mental Health Assessment in Life Insurance Underwriting
28 Apr 2026: Paige Estritori
The Life Insurance Code Compliance Committee (Life CCC) has released a report urging Australian life insurers to adopt fairer and more individualised approaches when assessing applications involving mental health disclosures. The report identifies a concerning trend where some insurers apply broad exclusions or outright denials based on mental health histories, rather than evaluating each applicant's unique circumstances. - read more


Cyber Insurance Articles

The Essential Guide to Cyber Insurance for Australian Small Businesses
The Essential Guide to Cyber Insurance for Australian Small Businesses
In the digital age, Australian small businesses find themselves navigating a world where online presence isn't just an advantage, it’s a necessity. With this increased online activity comes heightened vulnerability to cyber threats, making the protection of digital assets an urgent priority. - read more
Case Studies: The True Impact of Cyber Attacks on Australian Small Businesses
Case Studies: The True Impact of Cyber Attacks on Australian Small Businesses
As we delve into the digital era, the number of cyber threats that challenge Australian small businesses is significantly on the rise. Cyber attacks have become more sophisticated, frequent, and continue to disrupt the operations of small enterprises, often with devastating consequences. The need to fortify defenses against such threats has never been more paramount. - read more
Understanding the Importance of Cyber Insurance in the Digital Age
Understanding the Importance of Cyber Insurance in the Digital Age
As we dive deeper into the digital era, the topic of cyber security becomes increasingly critical. With businesses and individuals relying heavily on digital technologies, the threat of cyber attacks looms larger than ever. This introductory section aims to unpack the concept of cyber insurance as a tool to mitigate these risks. - read more
The Essential Guide to Cyber Insurance for Australian Businesses
The Essential Guide to Cyber Insurance for Australian Businesses
Cyber insurance is a type of insurance designed to protect businesses from internet-based risks and, more generally, from risks relating to information technology infrastructure and activities. It covers losses related to data breaches, cyber extortion, and other kinds of cyber attacks. - read more
Best Practices for Securing Your Small Business in the Digital Age
Best Practices for Securing Your Small Business in the Digital Age
Cybersecurity refers to the measures and practices put in place to protect digital information and systems from attacks, unauthorized access, damage, and disruption. - read more

Knowledgebase
Grace Period:
A set amount of time after the premium is due during which a policyholder can make a payment without the insurance coverage lapsing.