Insurance Challenges Loom for Property Owners with Faulty Infrastructure

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

In a troubling situation affecting many Western Australian families, defective plumbing is creating significant financial and emotional distress, as insurers increasingly shy away from covering homes plagued by repeated water leaks.

A particular type of resin-based plumbing, Iplex’s Pro-fit Typlex 1050, has been identified as a repeat offender in this scenario, with homeowners finding themselves in a bind when it comes to home and contents insurance. Prominent insurers such as RAC and QBE have notably declined to continue coverage for properties where these pipes frequently fail, leading to damaging and disruptive water bursts.

The issue was first reported by The West Australian, shedding light on the growing population of homeowners grappling with denied insurance renewals. The severity of financial setbacks has prompted many affected families to seek alternative solutions to rectify these faulty installations swiftly.

It is not just a looming threat to homeowners’ peace of mind; this situation further inhibits property sales. Prospective buyers are deterred by the potential liability and subsequent insurance hurdles, thereby adding to the woes faced by current homeowners. This dynamic introduces an unexpected twist into the property market, where selling typically gives rise to new beginnings rather than fresh complications.

The impacts of faulty infrastructure extend beyond inconvenience. Affected homeowners are forced to undertake immediate renovation works to replace these pipes, often shouldering hefty costs. This predicament is particularly harsh in cases where properties could otherwise gain quick market traction. Recent examples illustrate situations where real estate sales came late in the process, once all essential rectifications and confirmations of insurance renewals were in place.

To mitigate these risks, experts recommend a proactive approach of engaging qualified inspectors to ascertain potential liability points in plumbing systems during pre-purchase inspections, an extra safeguard for both buyers and sellers.

Simultaneously, organizations servicing the plumbing industry emphasize the need for increased regulatory scrutiny and manufacturer guarantees on fittings and materials. By addressing these root causes, the cycle of insurance denial can be broken, fostering greater stability in property transactions.

The urgency to remove faulty piping systems quickly reflects not only residents' frustration but also the necessity for changes within the industry, aiming to alleviate the burden on those caught in this web of insurance and infrastructure woes.

Published:Tuesday, 15th Oct 2024
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Insurance News

Allianz Australia Penalised for Misleading Travel Insurance Information

15 Jan 2026: Paige Estritori

In a significant ruling, the Supreme Court of New South Wales has imposed fines totaling $16.8 million on Allianz Australia Insurance and its subsidiary, AWP Australia, for disseminating misleading information about their travel insurance products between 2016 and 2018. This decision underscores the critical importance of transparency and accuracy in the insurance sector. - read more

Surge in Medical Claims Among Australian Travellers Highlights Importance of Comprehensive Insurance

15 Jan 2026: Paige Estritori

In 2024, medical incidents emerged as the leading cause of travel insurance claims among Australian travellers, accounting for more than 40% of all claims handled by nib Travel. This trend underscores the critical importance of securing comprehensive travel insurance to mitigate the financial risks associated with medical emergencies abroad. - read more

Seafood Business Wins Insurance Dispute Over Storm-Induced Power Outage

15 Jan 2026: Paige Estritori

A recent ruling by the Australian Financial Complaints Authority (AFCA) has significant implications for businesses seeking insurance compensation for losses due to power outages caused by natural disasters. In this case, a seafood distribution company experienced substantial stock losses when a storm-induced power outage left its refrigeration systems inoperable for a week. The insurer initially denied the claim, citing a flood exclusion clause. - read more

Insurance Council Advocates for Liability Law Overhaul to Curb Rising Premiums

15 Jan 2026: Paige Estritori

The Insurance Council of Australia (ICA) has called for urgent reforms to civil liability laws to address the escalating costs of liability insurance premiums affecting businesses nationwide. In a recently released white paper, the ICA highlights the need to review state-based civil liability laws that have remained unchanged for nearly 25 years. The report identifies key areas requiring attention, including psychological injuries, worker-to-worker claims, and leisure and recreational risks. - read more

Australian Insurers See Profit Surge in Q3 2025

14 Jan 2026: Paige Estritori

In the third quarter of 2025, Australian general insurers reported a significant after-tax profit of nearly AUD 2.3 billion, marking an increase from approximately AUD 2.1 billion in the same period of 2024. This uptick reflects a combination of rising premium revenues and a reduction in claims, contributing to the industry's robust financial performance. - read more

Click for more Insurance News

Cyber Insurance Articles

Understanding the Risks: How Cyber Threats Can Cripple Your Business

In today's rapidly evolving digital landscape, Australian businesses face an ever-increasing array of cyber threats. From sophisticated phishing schemes to ransomware attacks, these dangers lurk in the virtual shadows, often going unnoticed until it's too late. Recognizing and understanding these cyber risks is not just important; it's crucial for the sustainability and success of any modern enterprise. - read more

Strengthen Your Defences: Implementing Effective Cybersecurity Protocols

In today's digital age, understanding the cyber threat landscape in Australia is not just important—it's essential. Cyber attacks are becoming more sophisticated and are affecting businesses and individuals at an alarming rate. Common types of cyber attacks include phishing, ransomware, and data breaches, each with the potential to cause significant harm. The impact of cybersecurity breaches on both the economy and the reputation of affected entities is profound, ranging from financial loss to long-lasting reputational damage. - read more

How to Protect Your Small Business from Cyber Threats

In today's digital age, the rising importance of cybersecurity for small businesses in Australia cannot be overstated. As technology permeates every aspect of business operations, it offers tremendous advantages but also exposes small businesses to a growing array of cyber threats. These threats are increasingly targeting small companies, seeking to exploit vulnerabilities and potentially cause significant financial and reputational damage. - read more

How to Safeguard Your Financial Data from Cyber Threats

Cyber risk management involves identifying, assessing, and mitigating risks related to digital and online threats. These threats can include unauthorized access to sensitive information, data breaches, and other malicious activities targeting an organization’s digital infrastructure. - read more

Cyber Security Essentials: Steps to Secure Your Online Business in Australia

As the digital economy flourishes, Australian businesses are enjoying the fruits of their own cyber-infrastructure but are also becoming increasingly susceptible to cyber threats. The era of the internet has ushered in a wave of new opportunities, yet it also demands vigilance in the face of growing cyber risks. With cyberattacks becoming more sophisticated and frequent, the imperative for robust cyber security measures has never been more pronounced. - read more

Knowledgebase

Coinsurance:
A percentage of the cost of a covered healthcare service that you pay after you have paid your deductible.

This website is owned and operated by Clark Family Pty Ltd (ACN 010 281 008) as Trustee for the Clark Family Trust (ABN 35 957 893 714), 43 Larch Street Tallebudgera QLD 4228. Clark Family Pty Ltd is an Authorised Representative (AR 1298860) of Unique Group Broker Services Pty Ltd (AFSL 509434) for financial product referrals and an Authorised Credit Representative (ACR 401491) of Saccasan Pty Ltd (ACL 386297). Check our licensing details on the ASIC registers: Clark Family Pty Ltd ACR, Clark Family Pty Ltd AR, Saccasan Pty Ltd, Unique Group Broker Services.

IMPORTANT: We do not provide financial product advice or credit assistance. We act solely as an introducer and refer enquiries to licensed third-party intermediaries, insurers, and lenders - with whom you can then deal directly. We may receive a fee or commission from these third parties in consideration for the referral. Before any action is taken to obtain a product or service referred to by this website, advice should be obtained (from either the third party to whom we refer you or from another qualified intermediary) as to the appropriateness of obtaining those products having regard to your objectives, financial situation and needs. Whilst we have our own process for validating the legitimacy of our referral partners, you should always verify the credentials of your financial adviser before proceeding with recommendations that they may present. Visit the ASIC website for further information.