Cyber Insurance Online :: News
SHARE

Share this news item!

Fraudulent Claim Sparks Financial Freeze

Fraudulent Claim Sparks Financial Freeze

Fraudulent Claim Sparks Financial Freeze?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

A claimant's bank funds have been frozen following accusations of fraudulent activities involving counterfeit medical invoices.

The civil lawsuit, initiated by NRMA Insurance, targets Haneen Asfour, who is accused of securing funds through false pretenses. The insurer alleges that Asfour accumulated $380,594 through deceptive claims.

After a car accident in Prospect in December 2022, Asfour began receiving statutory benefits from NRMA. However, additional payments were requested for private medical treatments that, according to sworn testimonies from medical practitioners, were never provided.

The extreme measure of halting Asfour’s financial transactions was deemed necessary by a NSW Supreme Court judge, who expressed the likelihood of Asfour potentially diverting or disposing of the misappropriated funds.

The court’s decision is rooted in claims that, without the order, Asfour could easily deplete the alleged fraudulent funds by various means such as withdrawing from bank accounts or transferring assets to more obscure locations.

NRMA's legal team claims that the fraudulent activities were apparent and purposeful, aimed at exploiting the insurer’s funding for private pain management and therapy sessions that did not occur.

The freezing order and NRMA’s statement of claim were formally presented to Asfour last week. Nonetheless, she will continue to receive her statutory payments of $2113 fortnightly, after tax deductions, amid ongoing investigations.

Published:Wednesday, 5th Jun 2024
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Rate this article

0 Comments

No comments yet. Be the first to share your thoughts.

Insurance News

Claims Handling Scrutiny Offers Income Protection Lessons
Claims Handling Scrutiny Offers Income Protection Lessons
05 Aug 2026: Paige Estritori
Recent industry attention on insurance claims handling has put a practical issue back in front of Australian households: a policy is only as valuable as the support it provides when a claim is made. For income protection insurance, that moment often arrives during illness, injury, stress and reduced cash flow, so clear communication and timely assessment matter enormously. - read more
What Fresh Life Insurance Data Means for Australian Families
What Fresh Life Insurance Data Means for Australian Families
05 Aug 2026: Paige Estritori
Fresh industry data has again put the spotlight on the financial health of Australia's life insurance sector, with the latest APRA reporting indicating that insurers remain in a more stable position than during the most difficult years of claims volatility and pandemic disruption. For households, however, the important message is not simply whether insurers are profitable. It is whether the cover sitting behind a mortgage, young family, business loan or superannuation account is still suitable, affordable and clearly understood. - read more
Underinsurance Warning Lands at a Critical Time for Farms
Underinsurance Warning Lands at a Critical Time for Farms
04 Aug 2026: Paige Estritori
Fresh insurance industry concern about underinsurance is especially relevant for Australian farmers as rebuilding and replacement costs remain stubbornly high. While the issue is often discussed in relation to houses, the same pressure applies across rural assets: sheds, fencing, pumps, tanks, grain storage, livestock yards, irrigation equipment and machinery can all cost significantly more to replace than they did when a policy was first arranged. - read more
ASIC Breach Reporting Trends Put Professional Risk Back Under the Microscope
ASIC Breach Reporting Trends Put Professional Risk Back Under the Microscope
04 Aug 2026: Paige Estritori
Following recent complaints data, fresh industry attention on ASIC’s reportable situations regime is another reminder that professional risk rarely appears without warning. Breach reporting, client complaints, remediation delays and internal control failures can all become early indicators of a larger professional indemnity exposure, particularly for firms that provide financial advice, credit assistance, compliance support, accounting, consulting or outsourced professional services. - read more
Insurance Complaints Put Policy Clarity Back on the Agenda
Insurance Complaints Put Policy Clarity Back on the Agenda
04 Aug 2026: Paige Estritori
Australia’s insurance complaints environment remains a useful warning sign for real estate agencies, particularly those relying on multiple policies across professional indemnity, public liability, cyber, office contents, business interruption and commercial motor cover. Recent dispute trends reported through the financial complaints system continue to show that customers are most likely to become frustrated when claims are delayed, declined, poorly explained or affected by policy exclusions they did not fully understand at the outset. - read more


Cyber Insurance Articles

Understanding the Importance of Cyber Insurance in the Digital Age
Understanding the Importance of Cyber Insurance in the Digital Age
As we dive deeper into the digital era, the topic of cyber security becomes increasingly critical. With businesses and individuals relying heavily on digital technologies, the threat of cyber attacks looms larger than ever. This introductory section aims to unpack the concept of cyber insurance as a tool to mitigate these risks. - read more
Cyber Insurance 101: What Every Australian Business Owner Needs to Know
Cyber Insurance 101: What Every Australian Business Owner Needs to Know
Cyber insurance, also known as cyber liability insurance, is a type of coverage designed to protect businesses from the financial repercussions of cyber attacks and data breaches. As cyber threats become more sophisticated, the need for a safety net to mitigate the impact of such incidents has grown significantly. - read more
Cyber Insurance: Safeguarding Your Business Assets and Reputation in the Digital Age
Cyber Insurance: Safeguarding Your Business Assets and Reputation in the Digital Age
Cyber Insurance is a type of insurance policy that protects businesses against internet-based risks and threats. This policy covers damages and losses caused by cyber attacks, such as theft of customer information, network downtime, and damage to reputation. - read more
Understanding Cyber Threats and How They Affect Your Finances
Understanding Cyber Threats and How They Affect Your Finances
Cyber threats refer to malicious acts that seek to damage data, steal information, or disrupt digital operations. These threats can come in various forms, such as malware, phishing attacks, ransomware, and more. - read more
Cyber Insurance for Australian Small Businesses: An SME Guide
Cyber Insurance for Australian Small Businesses: An SME Guide
Australian small businesses increasingly rely on websites, cloud systems, email, digital payments and customer data. Cyber insurance is designed to help manage the financial impact of internet-based and IT-related incidents, but policies vary. This guide explains how small businesses can assess their risks, compare cover, apply for a policy and manage insurer interactions before and after a cyber incident. - read more

Knowledgebase
Endorsement:
An amendment or addition to an existing insurance policy that changes the terms or scope of the original policy.