The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.
A claimant's bank funds have been frozen following accusations of fraudulent activities involving counterfeit medical invoices.
The civil lawsuit, initiated by NRMA Insurance, targets Haneen Asfour, who is accused of securing funds through false pretenses. The insurer alleges that Asfour accumulated $380,594 through deceptive claims.
After a car accident in Prospect in December 2022, Asfour began receiving statutory benefits from NRMA. However, additional payments were requested for private medical treatments that, according to sworn testimonies from medical practitioners, were never provided.
The extreme measure of halting Asfour’s financial transactions was deemed necessary by a NSW Supreme Court judge, who expressed the likelihood of Asfour potentially diverting or disposing of the misappropriated funds.
The court’s decision is rooted in claims that, without the order, Asfour could easily deplete the alleged fraudulent funds by various means such as withdrawing from bank accounts or transferring assets to more obscure locations.
NRMA's legal team claims that the fraudulent activities were apparent and purposeful, aimed at exploiting the insurer’s funding for private pain management and therapy sessions that did not occur.
The freezing order and NRMA’s statement of claim were formally presented to Asfour last week. Nonetheless, she will continue to receive her statutory payments of $2113 fortnightly, after tax deductions, amid ongoing investigations.
Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.
A recent travel insurance dispute reported by Insurance News has put a spotlight on one of the most important parts of any cancellation claim: timing. The case involved a policyholder who argued that a doctor’s declaration that he could not travel overseas was the relevant claimable event, rather than the earlier appearance of illness. The policyholder was successful, reinforcing that the way a medical issue is documented can be just as important as the condition itself. - read more
Australia’s general insurance sector appears to be moving closer to a major update to the General Insurance Code of Practice, with Financial Services Minister Daniel Mulino signalling that the long-running review should make visible progress soon. For real estate agencies, this is worth watching closely because the code influences how many insurers communicate, manage claims and resolve disputes. - read more
Australia’s general insurance sector is edging closer to a significant reset of its customer service rulebook, with Financial Services Minister Daniel Mulino indicating he wants meaningful progress on the long-running review of the General Insurance Code of Practice. A draft of the revised code is expected to move towards consultation shortly, following a review process that began in November 2023 and produced more than 100 recommendations in late 2024. - read more
Victoria’s strata reform agenda has taken another important turn, with consumer advocates continuing to push for a ban on insurance-related commissions paid to owners corporation managers after the state government chose to defer immediate action on the issue. - read more
Australian tradies could soon see an important shift in how general insurers are expected to communicate, manage claims and resolve disputes, with the industry’s General Insurance Code of Practice moving closer to a major rewrite. - read more
In today's digital age, understanding the cyber threat landscape in Australia is not just important—it's essential. Cyber attacks are becoming more sophisticated and are affecting businesses and individuals at an alarming rate. Common types of cyber attacks include phishing, ransomware, and data breaches, each with the potential to cause significant harm. The impact of cybersecurity breaches on both the economy and the reputation of affected entities is profound, ranging from financial loss to long-lasting reputational damage. - read more
Cyber insurance, also known as cyber liability insurance, is a type of coverage designed to protect businesses from the financial repercussions of cyber attacks and data breaches. As cyber threats become more sophisticated, the need for a safety net to mitigate the impact of such incidents has grown significantly. - read more
Cyber risk management involves identifying, assessing, and mitigating risks related to digital and online threats. These threats can include unauthorized access to sensitive information, data breaches, and other malicious activities targeting an organization’s digital infrastructure. - read more
As the digital economy flourishes, Australian businesses are enjoying the fruits of their own cyber-infrastructure but are also becoming increasingly susceptible to cyber threats. The era of the internet has ushered in a wave of new opportunities, yet it also demands vigilance in the face of growing cyber risks. With cyberattacks becoming more sophisticated and frequent, the imperative for robust cyber security measures has never been more pronounced. - read more
As we dive deeper into the digital era, the topic of cyber security becomes increasingly critical. With businesses and individuals relying heavily on digital technologies, the threat of cyber attacks looms larger than ever. This introductory section aims to unpack the concept of cyber insurance as a tool to mitigate these risks. - read more
Knowledgebase
Insurance broker: An agent acting on behalf of the insured (not the insurance company) who negotiates the terms and cover provided by the insurer in the insurance policy.
No comments yet. Be the first to share your thoughts.