Cyber Insurance Online :: News
SHARE

Share this news item!

Rising Mental Health Claims Signal Urgent Need for Tailored Workplace Solutions

Rising Mental Health Claims Signal Urgent Need for Tailored Workplace Solutions

Rising Mental Health Claims Signal Urgent Need for Tailored Workplace Solutions?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

In recent years, there has been a notable increase in mental health claims among employees grappling with heightened economic pressures and workplace challenges.
Allianz, the country's largest workers’ compensation insurer, highlights a pressing issue: a 47.5% surge in active psychological claims, accompanied by a 30% hike in absence days due to mental health concerns from 2019 to 2022.

The insurer serves over 155,000 businesses, indicating a significant cross-section of the national workforce. Predominant causes of these psychological claims include workplace harassment, bullying, and stress/burnout, collectively constituting 76-78% of all such claims.

In a survey Allianz conducted between April and May this year, nearly half of the respondents reported feeling fatigued in their roles. Additionally, over one-third of employees are contemplating changing jobs within the next year. This widespread fatigue, coupled with discontentment over compensation and workload, is contributing to mental health strain.

Specifically, 46% of employees cite economic stressors as a major detractor from job satisfaction, while 33% feel their compensation does not match their efforts. Another 25% attribute their mental exhaustion to increased work demands. Allianz emphasizes, "Economic pressures are directly impacting employees' views on their work environment."

Julie Mitchell, Allianz's Chief GM for personal injury, points out that primary psychological claims are not only growing in number but also in cost. Over the past five years, the average cost of a psychological claim has been 2.8 times higher than that of a physical claim. In 2023 alone, the average expenditure for a psychological claim stood at $42,335, up from $32,769 in 2019, as reported to insuranceNEWS.com.au.

Despite the reduction in mental health stigma, Mitchell warns of an ongoing rise in the frequency and complexity of these claims unless organizations proactively address their employees' needs. She asserts, "It's crucial for companies to move away from a 'one size fits all' mental health strategy, as employees’ experiences and needs vary greatly based on individual circumstances."

Employees have voiced a desire for more transparent communication about workplace issues and want management to establish clear channels for airing concerns. This sentiment reflects a need for customized approaches to mental health support that recognize and address the unique challenges faced by different workforce segments.

This article is based on information originally reported by insuranceNEWS.com.au.

Published:Monday, 17th Jun 2024
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Insurance News

ICA Proposes Measures to Mitigate Escalating Motor Insurance Premiums
ICA Proposes Measures to Mitigate Escalating Motor Insurance Premiums
09 Feb 2026: Paige Estritori
The Insurance Council of Australia (ICA) has released a policy paper titled 'Motor Insurance Policy Paper - A Roadmap for Reducing Rising Premiums,' highlighting the urgent need for coordinated action to address systemic cost drivers behind the 42% increase in comprehensive motor insurance premiums since 2019. - read more
Budget Direct Triumphs as Australia's Top Insurer in 2026
Budget Direct Triumphs as Australia's Top Insurer in 2026
09 Feb 2026: Paige Estritori
In a remarkable achievement, Budget Direct has been honoured as the inaugural 'Insurer of the Year' at the 2026 Finder Provider of the Year Awards. This prestigious recognition underscores the company's unwavering commitment to delivering exceptional value and service to Australian policyholders. - read more
Australian Insurers Face Challenges in Cyber Risk Readiness
Australian Insurers Face Challenges in Cyber Risk Readiness
09 Feb 2026: Paige Estritori
Recent findings from the PwC Insurance Banana Skins Survey have raised concerns about the preparedness of Australian insurers in managing emerging risks, particularly in the realms of cyber security and artificial intelligence (AI). The survey indicates that Australian insurers scored 6.6% lower on the Preparedness Index compared to their global counterparts, highlighting a significant gap in readiness. - read more
Significant Decline in Australian Commercial Insurance Rates
Significant Decline in Australian Commercial Insurance Rates
09 Feb 2026: Paige Estritori
In a notable development for the Australian insurance market, commercial insurance rates experienced a substantial decline of 12% in the fourth quarter of 2025. This decrease, as reported by Marsh's Global Insurance Market Index, represents the most significant drop among the eight regions monitored and marks the steepest reduction since the Pacific rates began to decrease in early 2024. - read more
Treasury Initiates Review of Professional Indemnity Insurance to Support CSLR
Treasury Initiates Review of Professional Indemnity Insurance to Support CSLR
09 Feb 2026: Paige Estritori
The Australian Treasury has commenced a consultation process aimed at improving the effectiveness of professional indemnity (PI) insurance, with the goal of strengthening the Compensation Scheme of Last Resort (CSLR). This initiative seeks to gather stakeholder feedback on the current operation of PI insurance and explore opportunities for enhancement. - read more


Cyber Insurance Articles

Understanding the Cost of Cyber Attacks on Small Businesses and How to Avoid Them
Understanding the Cost of Cyber Attacks on Small Businesses and How to Avoid Them
Cybersecurity refers to the practice of protecting systems, networks, and programs from digital attacks. These cyber attacks are usually aimed at accessing, changing, or destroying sensitive information, extorting money from users, or interrupting normal business processes. - read more
Protect Your Data: Cyber Security Measures Every Aussie Company Must Implement
Protect Your Data: Cyber Security Measures Every Aussie Company Must Implement
In today’s digital landscape, Australian companies face an increasing threat from cyber criminals. The paramount importance of cybersecurity has never been more evident, with the surge of incidents exposing the vulnerabilities in organizations' digital defenses. As we usher into an era where data breaches and cyber attacks are commonplace, protecting digital assets becomes a crucial part of doing business. - read more
Cyber Insurance 101: What Every Australian Business Owner Needs to Know
Cyber Insurance 101: What Every Australian Business Owner Needs to Know
Cyber insurance, also known as cyber liability insurance, is a type of coverage designed to protect businesses from the financial repercussions of cyber attacks and data breaches. As cyber threats become more sophisticated, the need for a safety net to mitigate the impact of such incidents has grown significantly. - read more
How to Safeguard Your Financial Data from Cyber Threats
How to Safeguard Your Financial Data from Cyber Threats
Cyber risk management involves identifying, assessing, and mitigating risks related to digital and online threats. These threats can include unauthorized access to sensitive information, data breaches, and other malicious activities targeting an organization’s digital infrastructure. - read more
Protecting Sensitive Data: Cyber Threat Prevention for Remote Teams
Protecting Sensitive Data: Cyber Threat Prevention for Remote Teams
Remote work has seen a significant rise in Australia, especially following the COVID-19 pandemic. More businesses are embracing flexibility, allowing employees to work from home or other remote locations. - read more


Your free Cyber insurance quote comparison starts here!
First Name:
Postcode:

All quotes are provided free and without obligation by a Specialist from our National Broker referral panel. See our Privacy Statement for more details.


Knowledgebase
Moral Hazard:
The concept that individuals may take on more risk when they do not bear the full consequences of that risk, often relevant in insurance scenarios.