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Ensuring Adequate Insurance Coverage Amidst the Telehealth Boom

Adapting Policies to Meet the Needs of Virtual Health Services

Ensuring Adequate Insurance Coverage Amidst the Telehealth Boom?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

The rapid expansion of telehealth services in Australia has transformed the delivery of health care, offering patients greater accessibility and convenience.
However, this shift also brings new considerations for health care professionals regarding their insurance coverage.

Traditional insurance policies may not fully encompass the unique risks associated with virtual consultations, such as data breaches or miscommunication due to technological limitations. Therefore, it's essential for practitioners to review and update their policies to ensure comprehensive coverage.

Key areas to focus on include:

  • Confirming that your professional indemnity insurance explicitly covers telehealth services.
  • Ensuring that your public liability insurance accounts for potential incidents occurring during virtual interactions.
  • Implementing robust cybersecurity measures to protect patient data and reduce the risk of breaches.

By proactively addressing these aspects, health care professionals can continue to provide high-quality care through telehealth platforms while safeguarding their practice against emerging risks.

Published:Saturday, 20th Dec 2025
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

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Insurance Deductible:
the amount that an insured is required to contribute toward an insurance claim as stipulated in an insurance policy. Otherwise known as the "policy excess".