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Surge in Mental Health Claims Challenges Australia's Income Protection Insurance

Understanding the Impact of Rising Mental Health Claims on Insurance Policies

Surge in Mental Health Claims Challenges Australia's Income Protection Insurance?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Recent data from the Council of Australian Life Insurers (CALI) reveals a significant shift in the landscape of income protection insurance in Australia.
Mental health conditions have emerged as the leading cause of total and permanent disability (TPD) claims, accounting for nearly one-third of all claims paid.
In 2024 alone, insurers disbursed over $2.2 billion for retail mental health claims, a figure that has almost doubled compared to five years prior.

This trend underscores a growing concern within the insurance industry. The rate of TPD claims for mental health among Australians in their 30s has surged by more than 700% over the past decade. Such statistics highlight the increasing prevalence of mental health issues and their profound impact on the workforce and insurance systems.

Christine Cupitt, CEO of CALI, emphasized the strain this places on the nation's financial safety net. She noted that the entire system is under pressure, with a rising number of individuals, particularly younger Australians, exiting the workforce permanently due to mental health conditions. This situation necessitates a reevaluation of how insurers can better support customers and adapt to the evolving landscape of mental health challenges.

For policyholders, this surge in mental health-related claims may lead to changes in policy terms, premium adjustments, and a heightened focus on mental health support services. It's crucial for individuals to review their current income protection policies, understand the coverage specifics related to mental health, and consider seeking advice from financial advisors to ensure adequate protection.

In conclusion, the rise in mental health claims presents both challenges and opportunities for the Australian insurance industry. By acknowledging and addressing these trends, insurers can develop more responsive and supportive policies that cater to the evolving needs of their clients.

Published:Thursday, 25th Dec 2025
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

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Surge in Mental Health Claims Challenges Australia's Income Protection Insurance
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25 Dec 2025: Paige Estritori
Recent data from the Council of Australian Life Insurers (CALI) reveals a significant shift in the landscape of income protection insurance in Australia. Mental health conditions have emerged as the leading cause of total and permanent disability (TPD) claims, accounting for nearly one-third of all claims paid. In 2024 alone, insurers disbursed over $2.2 billion for retail mental health claims, a figure that has almost doubled compared to five years prior. - read more
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